I just wanted to share my recent experience with these folks:
I called Kyle Mechanical for some help with an AC unit that is over 20 years old. Don was thankfully available meet and inspect the system about an hour after the call. A full AC Inspection was done, and it seems that he left no stone unturned. What I appreciated most, on top of Melanie(?) answering the phone so quickly, and being creative in how to resolve issues that I had regarding what to do, and when I needed it done by, (was on a tight schedule), meeting with Don was just as helpful, especially on such short notice. What I experienced was not a pushy salesperson that saw an opportunity to get a new system installed. He took his time, looked over every bit of it, including the duct work in the attic and was very unbiased. He stated what the areas of opportunity were, and he also emphasized what was good about the existing system. Our particular situation was that the biggest problem we had was that if the HVAC system broke down, it would be difficult and expensive to get parts as it was made in the 90s, but was still working fine (for the moment). I truly appreciated the prompt, professional, unbiased information, illustrations and explanations, as well as the quote I received from this company and will most certainly reach out to them in the future for any needs.